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Need Help? Chat on the right bottom or email us:info@razanmall.com

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

The delivery time is up to the shipment and countries

Sign up in the option “my account”

We only ship to Paypal shipping address and shipping address can not be changed

We will provide tracking number in our site and Paypal.Custom can track the parcel in their account;

No,your private information is safe

No,we don’t charge tax,but your custom may charge custom fee

we only ship to the countries with tracking information in your local Post

Sure. We provide high quality goods,safe payment,end-to-end track and trace and 24 hours customer service!

If you need to swap an item

Returns and Exchanges

We provide 30 days returns on all item

We will sent you right item again or give you full refund

Please contact your local Post first, then email us for help

We will resent the parcel to you after we get the return parcel

Free shipping

On all orders to certain Countries

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa